Will ActivHealthCare be able to retrieve funds from a provider’s bank account?

ActivHealthCare cannot retrieve funds from a provider’s bank account, except for an EFT reversal. To ensure that funds cannot be retrieved, the provider can contact their bank and request that a debit block be put on their bank account. However, EFT deposits can be reversed if the reversal is requested within 5 business days. This is only done in extreme limited situations, and only if the EFT transaction is found to be incorrect. The reversal can only be for the amount of the original EFT transaction.

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